Last updated: April 2026
1. Who We Are
Motive8 Youth C.I.C. ("we", "our", "us") is a Community Interest Company registered in England and Wales. We are committed to protecting the privacy and personal data of our members, volunteers, and website visitors.
Contact: info@motive8youth.com
2. What Information We Collect
We may collect the following personal information:
For Young People (Members)
- Full name, date of birth, age, gender
- School name and ethnicity (optional)
- Emergency contact details
- Medical conditions or allergies (for safeguarding)
- Session attendance records
- Portal activity (game scores, XP, achievements)
For Volunteers
- Full name, email, phone number
- Age range, availability, experience
- DBS check status
Website Visitors
- Contact form submissions (name, email, message)
- Testimonials submitted via the website
3. How We Use Your Information
We use personal data to:
- Register young people for sessions and manage attendance
- Contact members regarding sessions and events
- Ensure the safety and wellbeing of young people (safeguarding)
- Process volunteer applications
- Respond to enquiries submitted via our contact form
- Improve our services and programmes
- Display approved testimonials on our website
4. Legal Basis for Processing
We process personal data based on:
- Consent: When you sign up, submit a form, or provide information voluntarily
- Legitimate interests: To run our programmes safely and effectively
- Legal obligation: Safeguarding duties for young people
5. How We Store and Protect Your Data
Your data is stored securely using industry-standard measures:
- Data is stored in encrypted databases (Supabase) with row-level security
- Access to personal data is restricted to authorised staff only
- We use HTTPS encryption for all data in transit
- We do not sell, rent, or share your data with third parties for marketing
6. Third-Party Services
We use the following third-party services to operate our website and programmes:
- Supabase: Database and authentication
- Netlify: Website hosting
- Resend: Transactional emails (e.g. welcome emails, notifications)
- Google Forms: Registration data collection
- Instagram/Meta: Social media feed display
These services have their own privacy policies and process data on our behalf under data processing agreements.
7. Children's Privacy
We take the privacy of young people seriously. We collect the minimum data necessary to safely deliver our programmes. Young people's data is never shared publicly or used for marketing.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent at any time
- Object to processing based on legitimate interests
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@motive8youth.com.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Member data is retained for the duration of their participation and up to 12 months after their last activity. Volunteer data is retained for the duration of their involvement plus any statutory period required.
10. Cookies
Our website uses essential cookies for functionality (e.g. login sessions). We do not use tracking cookies or third-party advertising cookies.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
12. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us: